Returns

We hope that you will be delighted with your purchase, but in the event that it is not what you had expected, we will be happy to offer a refund.  Return the item within 21 days for a full refund against the original purchase method.  (Terms are extended to 60 days if purchased in December)

Unfortunately our returns policy excludes earrings due to hygiene reasons.

How to return an item :

1. Contact us using the customer contact form online.

2. Package your return with original paperwork and packaging

3. Post your box to PO Box13589, Chelmsford, Essex, CM1 9QF using a tracked mail service.

4. A refund will be processed within 5 days of receipt

Please note delivery charges and shipping costs will not be refunded.

Items returned which were purchased through a gift card will be refunded onto a gift card.

Stockists Returns

We are unable to accept returns from jewellery bought from one of our stockists.  However, please return your item to the boutique it was purchased from.